-Your order will normally dispatch within 2-3 business days.

-We offer free domestic shipping on all prepaid orders.

-All your orders will take approximately 4-5 days for delivery from the date of dispatch. 

-Product prices displayed are inclusive of all the taxes and duties.

-For any further information, you can contact our customer care services at support@5feet11.com. You can also reach out on Instagram @5feet11 for a faster response.

All your queries will be solved between 10am-6pm only on working days.

-Please note that we do not solve customer queries on WhatsApp.

For Cash on Delivery orders

-Shipping charges for COD will be ₹150.

– Due to high numbers of fake orders on COD we charge an advance of 20% or ₹300 (whichever is less) on your total purchase value.

– The balance amount will be collected by the delivery guy at the time of the delivery.

-The delivery will be attempted thrice. Incase you’re not available at your given address we will share the contact details of the delivery guy so can contact and collect your parcel accordingly.

-However if you refuse to accept the order at the time of the delivery, we won’t be able to return the advance received at the beginning.